Clear Review Jobs

QA Tester and Tech Support (Remote)

Full Team

Who are we and what’s our mission?


Clear Review (www​.clear​review​.com/​about) is an award-win­ning HR tech scale up with a pas­sion­ate and fast-grow­ing team of nine­teen whose moti­vat­ing force is to: To enable indi­vid­u­als and teams to achieve what mat­ters most to the organ­i­sa­tion and themselves.

The world of per­for­mance man­age­ment (if we must call it that) has been so bad, for so long. Annu­al appraisals, com­plex rat­ing scales, uncer­tain­ty, anx­i­ety — we’re look­ing to put an end to all of that. Our core belief is that HR, man­agers, and employ­ees over­whelm­ing­ly want to be engaged in what they do whilst deliv­er­ing high-qual­i­ty work. They sim­ply need to be enabled with the right cul­ture and the right tech­nolo­gies to be the best that they can be.

Our cloud-based per­for­mance enable­ment tech is gen­uine­ly dis­rupt­ing the mar­ket and facil­i­tates year-round qual­i­ty con­ver­sa­tions and real-time feed­back. We’re scal­ing quick­ly with some great, well-known cus­tomers, and we have fund­ing to ramp things up even more. We’re need­ing new peo­ple who can get excit­ed about this jour­ney to come on board with new ideas, new ener­gy, and a desire to get stuck in and make a difference!

About the role

We’re look­ing for a QA tester to work with our Engi­neer­ing team and pro­vide tech­ni­cal sup­port for our Cus­tomer suc­cess team. We work using Agile soft­ware devel­op­ment method­olo­gies using Scrum.

The ide­al can­di­date will be an ana­lyt­i­cal thinker who pays atten­tion to detail. Have expe­ri­ence work­ing with­in an Agile team. Able to iden­ti­fy areas of improve­ment in our soft­ware. Pro­vide accep­tance cri­te­ria and test cas­es in new fea­ture devel­op­ment. Have an under­stand­ing of web technologies.

Be able to com­mu­ni­cate clear­ly to answer tech­ni­cal ques­tions that are asked by our Cus­tomers. Inter­pret the tech­ni­cal ques­tions to cre­ate issue tick­ets on our Agile man­age­ment platform.

The role will main­ly be home based but ide­al­ly, you’ll be able to work in Bris­tol at least one day a week (where our Engi­neer­ing team is based) with occa­sion­al trips to London.

Roles and responsibilities

  • Assess soft­ware qual­i­ty through man­u­al and auto­mat­ed testing
  • Plan­ning tasks and sce­nar­ios before devel­op­ment to iden­ti­fy test cases
  • Esti­mate the amount of work a user sto­ry needs to be ful­ly tested.
  • Attend­ing sprint plan­ning, dai­ly stand up and ret­ro­spec­tive meetings
  • Pro­vide tech­ni­cal sup­port to assist the Cus­tomer Ser­vice team with any cus­tomer issues.
  • Cre­ate issue tick­ets on our Agile man­age­ment plat­form for our developers.

Skills

Essen­tial

  • Ana­lyt­i­cal Thinking
  • Good com­mu­ni­ca­tion
  • Expe­ri­ence using test­ing software
  • Worked with­in an Agile team
  • Strong under­stand­ing of QA method­olo­gies, tools, and processes
  • Per­form Man­u­al and Auto­mat­ed Testing
  • Dis­cov­er Bugs With­in Software
  • Will­ing­ness to Learn New Technologies

Desir­able

  • Javascript test­ing frame­works (Pro­trac­tor, Jasmine)
  • Sele­ni­um
  • Remote work­ing
  • Under­stand­ing of REST­ful APIs
  • Use of ver­sion con­trol (Git­lab)

Salary + Benefits

  • £30k-£40k DOE — Remote (Bris­tol once a week)
  • Unlim­it­ed Holiday
  • £500 Devel­op­ment and Learn­ing Budget
  • Baby­lon GP
  • Share Options
How to apply?

Our fantastic team is headquartered in the heart of vibrant London.

If you think you’d fit in here, send us your CV and apply today!