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It’s time to ditch the traditional 360 feedback method and free yourself from the admin!

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360 feed­back is a way of eval­u­at­ing employ­ee per­for­mance by col­lect­ing input from an individual’s man­ag­er, peers and sub­or­di­nates. This method has been used since the 1950s, and remains pop­u­lar among many HR pro­fes­sion­als, how­ev­er, in recent years this method has become out­dat­ed and inef­fec­tive. This is because when com­pared to con­tin­u­ous per­for­mance man­age­ment, it sim­ply doesn’t mea­sure up. 

There are a num­ber of rea­sons for this. It takes a lot of time and effort to gath­er all of the feed­back need­ed to com­plete 360 feed­back, with HR or man­agers hav­ing to reach out to the employee’s peers, supe­ri­ors and sub­or­di­nates and ask them to pro­vide feed­back on the indi­vid­ual. If this is an exer­cise being car­ried out across the com­pa­ny as part of the review process, it could take weeks for every­body involved to respond to the request. 

Then there is the ques­tion of reli­a­bil­i­ty. Due to the usu­al anony­mous nature of this feed­back method, the end results can often be vague, unclear and gen­er­al­ly unhelp­ful. Some peo­ple could also use anony­mous feed­back as an oppor­tu­ni­ty to harsh­ly crit­i­cise an employ­ee, in a way they might not do if they were being held account­able for that feedback. 

Final­ly, there is the issue of a lack of devel­op­ment. The focus is on eval­u­a­tion of per­for­mance, and not used to gain insight on how the employ­ee can improve and grow mov­ing for­ward. This means the employ­ee will be told what they have done well or not so well, but with no clear goals for improve­ment, which real­ly is what feed­back should be used for. 

You can now hope­ful­ly see why HR pro­fes­sion­als should be start­ing to move away from 360 feed­back, but what can they replace it with? What could save them time, be more reli­able and help to devel­op their staff? Well, here at Clear Review we have seen the chal­lenges of using tra­di­tion­al 360 feed­back and made it our mis­sion to cre­ate a solu­tion! That’s why we’re pleased to intro­duce you to Feed­back Circles.

Feed­back Cir­cles is a new fea­ture in our per­for­mance man­age­ment plat­form that allows employ­ees to take con­trol of the feed­back process. It enables HR to cre­ate feed­back tem­plates that fit the indi­vid­ual needs of the com­pa­ny quick­ly and eas­i­ly. Once these tem­plates are cre­at­ed, employ­ees can use them at any time, as often as the want, to get the feed­back they need. They can sim­ply send the tem­plates round to rel­e­vant co-work­ers, and a report is gen­er­at­ed instant­ly. This report gives insights into the feed­back pro­vid­ed that can then be used by the employ­ee to set goals, devel­op and grow. With Feed­back Cir­cles the employ­ee is empow­ered to ask for feed­back when they want it, as much as they need, and not just as a tick box exer­cise dur­ing reviews. 

If you’d like to find out more please get in touch with us for a free demo.