When it comes to the internal operations and workings of their organisation, there’s two things that will be keeping senior leaders up at night – talent and technology. The availability of key skills and the speed of technological change were both in the top ten of threats CEOs faced, according to PWC’s Global CEO Survey 2020. The surveyed leaders recognised that attracting and retaining talent was getting harder, while keeping up with technology was not only a challenge in itself but impacting how organisations could keep hold of valued employees.
It’s little wonder then that HRTech is a major focus right now. Worth around $148 billion, the market has seen substantial growth as businesses seek to digitise their talent acquisition and retention processes, in doing so integrating a data-led approach to how they build the teams they need to operate in an increasingly disrupted world.
We know this is happening because we’re seeing major interest in our own part of HRTech – performance management. As an area of HR, it’s long be a focus for many businesses, without there being a consensus on the best way to manage individual performances. The events of recent months, with a majority of workforces suddenly going remote, has brought new challenges to being able to effectively assess, support and guide how individuals are working. This is critical for every employee, whether a high performer, delivering to expectations or needing support and development.
Enterprises recognise this, and we’re seeing that in the conversations we’re having with them and how they’re becoming our customers and users of our solution. As a start-up, it is both exciting to work with businesses of all sizes, and a constant test of our abilities. We know that as a relatively small operation next to our competitors, we have an added pressure to make sure our size and ability to scale does not in any way hinder of our ability to deliver.
We’re clearly doing something right as we recently won two awards at the TIARA Talent Tech Star Awards. The awards recognise businesses in the global talent acquisition industry, and in particular look at on excellence in delivery, innovation with impact, sustainable value and growth. To be nominated is an honour, so to win in two categories is phenomenal.
Our first award was the Talent Tech Customer Service Award, which we won for what the judges described as being people focused and purpose driven, with impressive NPS scores and customer retention demonstrating sustainable value. We are thrilled to win, as for us it demonstrates how much emphasis we put on delivering a top-quality service to our customers.
We were also astounded to find out that we had also been named the Talent Tech Champion of Champions, chosen out of all the other winners by the judging panel. With so many fantastic category winners, this award was truly special.
To win these awards is testament to the hard work of our entire team, and the support of our customers. We’d also like to congratulate our fellow TIARA Talent Tech Star Awards winners – looking at the calibre of both the winners and those that were highly commended just underlines the breadth of innovation currently taking place in HRTech.
Want to learn more about Clear Review’s performance management technology?
If you want to find out how we’ve helped thousands of our customers transform their approach to performance management, book a demo with us where we can take you through a guided tour of our continuous performance management technology.