Over the past year, as you all know, the world of work has drastically changed. And as a result, so has performance management thinking. Our latest report captures the views of HR leaders, managers and employees on performance management.
What this report reveals is how organizations have adapted their approach towards developing performance in light of the pandemic and the shift towards remote working. In 2019 we published our first piece of research on performance management. This year’s report however takes a more in-depth look at how well organizations have adapted to the pandemic, how HR leaders are supporting their people, and where the focus of performance management has shifted towards. We were delighted to have thought leaders and HR experts contribute to our report and give their view on the findings as well as what changes they have made to support and develop their people.
The research in this report is made up of answers collected through a mixture of telephone and online surveys. We surveyed 221 participants; 121 of those HR Directors and 100 managers and employees. They are from a cross-section of industries, including both private and public sector organizations, as well as from organizations of all sizes. We also have contributions from Kerry Wekelo, Chief Operating Officer at Actualize Consulting. In her leadership, Kerry blends her experiences as a consultant, executive coach, award-winning author, mindfulness expert, and entrepreneur. Kerry explains in the report, how a supportive culture, where holistic wellbeing is prioritised is key for a culture where individual achievement is recognised and encouraged.
HR leaders also share how they have adapted their approach to performance management, to support and develop the people in their organization. We hear from Francis Lake, Head of Organisational Development at Virgin Money, Dave Donaldson, Performance and Development Manager at Ishida Europe, and Jamie Allam, CEO of Amthal Fire and Security. Some of the key themes they discuss is how data has helped inform decision making to support their people, how they have supported their managers to have regular development conversations, and how their approach to performance management has helped their organisations to quickly adapt to a remote working/hybrid environment.
Throughout the report, there are some surprising findings. Although we see an appetite for more development conversations, and a focus on improving productivity and engagement, there is still much to be done about getting the right data to support performance development. Many managers are still lacking effective tools for managing performance, and a large number of HR leaders don’t have the data to make links between performance and productivity.
What’s most eye-opening about this report, is that it reveals some of the attitudes HR leaders have towards peoples’ performance when working from home. Although many HR leaders believe performance management is more important whilst working remotely, the reasons behind it are surprising. Only 3% of HR leaders had positive sentiments about working from home. The rest?
All will be revealed in the report!
Download the report now to find out more about how performance management thinking is changing and what challenges it brings as the world of work changes. Learn from HR leaders and experts as they share their insight on how they are supporting their people, and where their focus is for the future.